Frequently Asked Questions
What kind of projects do you take on?
I focus on SaaS documentation, developer tools, and API references for startups and scale-ups (10-50 employees). I also help teams audit and restructure existing docs.
How does billing work?
I work through an umbrella company (portage salarial) in France, which handles invoicing and contracts. You'll receive professional invoices and clear payment terms.
Can you help organize or restructure existing content?
If your docs are messy, outdated, or hard to navigate, I can audit, restructure, and improve them. Book a call to discuss your needs.
What’s your usual process?
Every project starts with a discovery call to understand your needs. From there, I research, draft, and collaborate with your team to deliver clear, accurate documentation. Details vary by package - see Packages & Processes.
What tools do you use?
I work with Confluence, Markdown, Git, Jira, Docusaurus, and Google Docs. I adapt quickly to your existing stack.
Where are you based? Do you work remotely or on site?
I'm based in southern France and work fully remotely. I'm open to hybrid arrangements for the right project.
What’s your turnaround time like?
Turnaround depends on scope, but most projects range from 1–4 weeks. I'll give you a clear timeline during our discovery call.
Can you work with international or multilingual teams?
Yes. I write with global teams and non-native English speakers in mind, and I'm fluent in French for collaboration or localization support.
Do you sign NDAs?
Yes. I'm happy to sign NDAs and confidentiality agreements to protect your product information and unreleased features. This can be discussed during the discovery call.
How do you handle feedback or revisions?
Feedback is part of the process. I collaborate closely with your team to ensure the final docs are accurate, clear, and useful.