About

I'm a freelance technical writer who makes complex tools easier to understand.

I specialize in clear, user-focused documentation: user guides, onboarding content, developer docs, and internal tools.

With a background in translation, web development, and IT support, I bring a cross-disciplinary perspective to every project. I pick up new tools quickly and write with global, non-native English-speaking audiences in mind.

How I Can Help

• Drive feature adoption — Clear, step-by-step guides that help users understand new features immediately
• Reduce support tickets — Self-service docs that answer common questions before users ask
• Streamline onboarding — Structured content that prevents tribal knowledge and brings employees up to speed faster

My Approach

I learn your product, collaborate with your team, and translate technical complexity into documentation users can follow immediately.

My workflow includes research, collaboration with SMEs, plain-language drafts, and iterative revisions using tools like Confluence, GitHub, and CMS platforms.

Availability

I'm available for freelance contracts and long-term documentation projects.

If this sounds like a fit, let's talk. Contact details below.

Get in Touch

Ready to talk about your documentation needs? Book a discovery call or connect on LinkedIn.

🗓️ Calendly: http://calendly.com/alison-combes/connect
🌐 LinkedIn: linkedin.com/in/alison-combes